Forum Discussion

stevejp's avatar
Experienced User
5 years ago

Delete an unused Accounts List

I need to delete a new online company Accounts List which I imported from one of our other companies, but I have found that it contains many accounts which are inactive and are not required in the ...
  • Komal_S's avatar
    5 years ago

    Hi stevejp 


    Yes, you are right. If the accounts are greyed out, they can only be inactivated and not deleted. But you can absolutely start a new data file and import the accounts correctly.


    To delete the company file, we would have to inactivate it on our end as well. If you decide to do that, please send me a Private Message with your serial number and I will inactivate it for you.