FIND TRANSACTION
When using AccountRight, when I click "Find Transaction" on the bottom row, nothing happens. When I look in under Window on the top, it is there as a selection, but nothing comes up. If I go thro...
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it appears in the drop down as you mentioned, but NOTHING happens. There is no screen open behind the scenes, I have tried everything.
Hi, thanks for trying the steps on your end. Apologies that the 'Find Transaction' is still not appearing on your screen.
To check further, could you please try to clear your AccountRight cache? Also, please try to log in to another device (laptop or PC) then try again to click on 'Find Transaction' for us to check if this will work and if the issue is environmental.
Let me know how this goes and if we can provide any further assistance here on the forum.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
