how to add account name to the dropdown list

Hi LL2113 

Thanks for your post. Only asset and liability accounts with the Account type Bank or Credit Card will appear in the Deposit to/Pay from account field. You can write off shortpaid amounts by ticking the Undeposited funds box in the Receive payments window and apply the full amount to the invoice, including the shortpaid amount.

Then go to Banking>>Prepare Bank Deposit>>tick the Receive payments transaction and click on Deposit Adjustment. In the Bank and Deposit adjustments window enter the shortpaid amount in the Fees and Cash back section and select the applicable Rounding & Adjustment account, click Record. There will now be a negative transaction for the shortpaid amount. Tick that and check that the Total Deposit Amount equals the actual amount paid, click Record.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.