Forum Discussion

WK3's avatar
WK3
Contributing User
4 years ago

Linked accounts

Dear All,   I currently set up a MYOB AccountRight and used its simplified default chart of accounts provided by MYOB. Then I import my own chart of account in TXT. format. Later on, when I was try...
  • Neil_M's avatar
    4 years ago

    Hi WK3 

     

    Given the options within the Setup >> Linked Accounts options are a drop down list, I’d start by checking that the accounts you want to use haven’t been marked as inactive in the Accounts list. As inactive accounts cannot be selected from lists within AccountRight, this could account for why they aren’t showing up.

     

    As you mention importing the accounts, I wonder if the active field was missing from the import file / not matched. Without this field Accountright assumes the imported accounts are inactive, which would prevent the accounts from appearing in lists to be selected