MYOB Accountright Certificate error
When logging into MYOB Accountright I am getting a certificate error in the browser and unable to continue login. It looks like one of MYOB's certificated has expired
Forum Discussion
Just received this message when trying to log into MYOB - need to finalise my payroll
This is saying certificate expired - how does this happen? Need to fix urgently please
So glad it is just not me getting this message :-(
Hi Everyone,
Thanks for letting us know about this. We understand it’s inconvenient when you can’t log in to AccountRight. We’re aware that some customers are having difficulty logging in to AccountRight through the desktop app, and our team is working on it. In the meantime, you may be able to access AccountRight through your browser instead. For the latest information about this incident and service restoration, please check our Status Hub. Thanks for your patience.
Regards,
Sai
Thank you for the update Sai,
I was fortunate enough (thankfully beacuse it's Payday) to have been able to log in to the desktop app earlier (7am AWST in Perth) however another team-member who started at 9am has experienced this same issue. And whilst yes she has been able to log into the browser version there is a MASSIVE difference between the functionality of both versions, which will force her to have to redo much of her workload which is certainly not ideal.
I have the same issue. I have tried clearing the cache, scanned the computer, tried 3 different browsers and same error. Come on MYOB
I work solely on the desktop version of MYOB AccountRight and have not been able to login either. I have written off the last 3 hours as my job entails 100% usage of the desktop version. I urgently need to run our payroll in the next hour, so I hope it is fixed soon.
I knew Tuesday when the 2nd invoice pages started printing again that the fixes are short lived unfortunately.
I have priority support - 1.35mins on hold and chat bot queue since 10am !! So much for support :(
myob is actively removing comments it doesnt like for the most frustrated i wish they were that proactive fixing this on payroll day
I've received the same message and need to pay our employees today. This needs to be fixed urgently please.
Likewise - we are getting the same message - come on MYOB - get onto this quick, we have businesses to run
Same issue with MYOB Accountright desktop app login; got to that page after entering the 2FA code from authenticator. Tried restarting computer, clearing browser cache, changing browsers - nothing worked.
Only workaround for now is that we can still access MYOB via browser.
Interesting i just tried to do via browser and got the same error message, so doesn't appear like the "browser" entry is working either..think they need to roll back their latest update..
Hi everyone,
The AccountRight desktop sign-in issue has now been fixed.
If you’re still receiving the certificate error, please clear your browser cache and cookies. Then close and reopen your browser and AccountRight before trying to sign in again.
If you still can’t log in after that, please contact MYOB Support for further help.
Thanks for your patience while we worked through this.
Regards,
Genreve
Looks like the issue's just been fixed, we're able to login now :-)
Same here-MYOB AccountRight
Same issue - MYOB accountright
Same, it just appeared on the status page
