Forum Discussion
Hi everyone,
We’re aware of an issue affecting sign-ins through the desktop app when Single Sign-On (SSO) is triggered. Sign-in through a web browser is currently working as expected.
Our Incident Management team is investigating the issue. In the meantime, please sign in directly through your web browser as a workaround.
We apologise for the inconvenience and sincerely appreciate your patience while we work to resolve this.
Cheers,
Princess
- AJR0768 hours agoExperienced User
while its all good and well to say to use the web browser as a workaround we can't do our invoicing on the web browser due to the following: This invoice is read only because the layout isn't supported in the browser. Switch to AccountRight desktop to edit this invoice.
WHICH is why we use the desktop!
- FionaMiriam7 hours agoExperienced Cover User
Exactly - using the online version isn't a solution as you can't actually perform the tasks required on this 'lite' version.
- SANDYMW8 hours agoExperienced User
Considering I can't access my custom reports online, that doesn't help me.
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