Forum Discussion

alisonpss's avatar
alisonpss
Member
6 hours ago

MYOB Accountright Certificate error

When logging into MYOB Accountright I am getting a certificate error in the browser and unable to continue login. It looks like one of MYOB's certificated has expired    
lynn561237's avatar
lynn561237
Trusted User
6 hours ago

Same issue with MYOB Accountright desktop app login; got to that page after entering the 2FA code from authenticator. Tried restarting computer, clearing browser cache, changing browsers - nothing worked. 

Only workaround for now is that we can still access MYOB via browser.

L-Mac's avatar
L-Mac
Experienced Cover User
6 hours ago

Interesting i just tried to do via browser and got the same error message, so doesn't appear like the "browser" entry is working either..think they need to roll back their latest update..

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 hours ago

    Hi everyone,

     

    The AccountRight desktop sign-in issue has now been fixed.

     

    If you’re still receiving the certificate error, please clear your browser cache and cookies. Then close and reopen your browser and AccountRight before trying to sign in again.

     

    If you still can’t log in after that, please contact MYOB Support for further help.

     

    Thanks for your patience while we worked through this.

     

    Regards,
    Genreve

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