Forum Discussion
108 Replies
- DianaS1 month agoMember
I contacted our IT support who looked into the message and he informed me that the issue is a "Certificate expired error" whatever that means.
- Richmond24701 month agoMember
- DecimaACPS261 month agoMember
Has anyone found a fix yet?
- Eliane1 month agoTrusted Cover User
Found everyone:
- Suzi_Byrom1 month agoExperienced Cover User
Thankfully I was able to log on into the Desktop App version (around 7am AWST in Perth) which I'm very greatful for because today is Payday ... however another team-member who started at 9am has also not been able to log-in and is experiencing this same issue.
Whilst she has been able to log in via the browser version it definately does NOT have the same functionality and lacks many of the features availe via the Desktop version. So she can already see herself having to double handle much of her tasks.
- Eliane1 month agoTrusted Cover User
I just phoned MYOB and an automated message advised that they are aware of this error and are working towards fixing it and can't give us any more information. However, there's a status update to sign in to. Does anyone know how to get these updates?
- Patto11 month agoContributing User
Same Problem.
- Mattvee1 month agoContributing Cover User
I'm using Edge, same issue so I don't think it's the browser
- Isaiah_C1 month agoMYOB Moderator
Hi Everyone,
Thanks for letting us know about this. We’re currently investigating an issue affecting sign-in to AccountRight through the desktop app. While we work on this, you may be able to access your product by signing in through your browser. We’re sorry for the inconvenience and are working to restore access as soon as possible. We’ll post further updates on our Status Hub. Thanks for your patience.
Regards,
Sai
- DecimaACPS261 month agoMember
Have you contacted MYOB?, we are having same issue and not sure if they can help, lol Came here first :)
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