Forum Discussion
108 Replies
- Princess_R2 months agoMYOB Moderator
Hi everyone,
We understand how frustrating it can be when you’re unable to access your files through the desktop version of AccountRight, especially when it’s an important part of your day-to-day work. We sincerely apologise for the inconvenience and disruption this has caused. While accessing AccountRight through the browser isn’t a long-term solution, we recommended it as a temporary way for customers to access their files while the desktop issue was being investigated and resolved.
We’re pleased to confirm that the certificate has now been renewed and should be working correctly. Please close and reopen AccountRight, then try accessing your file again.
Thank you for your patience, understanding and cooperation while this issue was being addressed.
Cheers,
Princess
- Tandem2 months agoCover User
Its payroll day for lots and lots of people, this is unacceptable really especially how we are charged hundred and hundreds of dollars now ever increasing prices to provide better service?
Its been 12 hours for an expired certificate, it does not take that long to fix. - lynn5612372 months agoTrusted User
Looks like the issue's just been fixed, we're able to login now :-)
- NellieNewbie2 months agoContributing User
No help but experiencing the same and was looking to see if anyone else has been getting this message
- JeanJohn2 months agoMember
Same here-MYOB AccountRight
- KMCRRF2 months agoContributing User
Same issue - MYOB accountright
- H-TS2 months agoTrusted User
Same, it just appeared on the status page
- JackW12 months agoContributing User
Maybe something to do with this, I know times are wrong but perhaps they jumped the gun a little
- SANDYMW2 months agoExperienced User
Ditto
- MOTIVATED2 months agoExperienced Cover User
Same here
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