Forum Discussion

mistyben's avatar
mistyben
Experienced User
10 months ago

MYOB desktop version

I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner"  serial number it will be cancelled and my client's data fil...
poppies230762's avatar
poppies230762
Experienced Cover User

Hi Beach.  I have wasted 3 hours now trying to figure out what is happening i.e. I can not open my AccountRight V19.16 data files - it comes up with "initialisation error".  I have removed the program from my computer and reinstalled it and still the same issue.  Have MYOB done something in the last few days to disable the use of V19.16?  I have been using the desktop version of this program for about 32 years!!  I have a couple of clients that I need to pay the online subscription for due to SMTP but some that I don't and today I can not open my V19.16 files.  Is that what happend to you?

 

Liz_A's avatar
Liz_A
Valued User
3 months ago

Hi poppies230762 

If you can't resolve it via Liz B's solution or searching the web, then contact FGH Tables for a solution - they do charge a fee but are really good with solving Classic issues. I use them for many client problems.

Cheers

Liz

  • Beach's avatar
    Beach
    Experienced Cover User
    3 months ago

    Hi poppies230762

     

    I 2nd Liz_a recommendation. Try fgh tables.  Very capable and not expensive.

     

    Liz

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