Forum Discussion

mistyben's avatar
mistyben
Experienced User
9 months ago

MYOB desktop version

I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner"  serial number it will be cancelled and my client's data fil...
poppies230762's avatar
poppies230762
Experienced Cover User

Hi Beach.  I have wasted 3 hours now trying to figure out what is happening i.e. I can not open my AccountRight V19.16 data files - it comes up with "initialisation error".  I have removed the program from my computer and reinstalled it and still the same issue.  Have MYOB done something in the last few days to disable the use of V19.16?  I have been using the desktop version of this program for about 32 years!!  I have a couple of clients that I need to pay the online subscription for due to SMTP but some that I don't and today I can not open my V19.16 files.  Is that what happend to you?

 

Liz_A's avatar
Liz_A
Valued User
2 months ago

Hi poppies230762 

If you can't resolve it via Liz B's solution or searching the web, then contact FGH Tables for a solution - they do charge a fee but are really good with solving Classic issues. I use them for many client problems.

Cheers

Liz

  • Beach's avatar
    Beach
    Experienced Cover User
    2 months ago

    Hi poppies230762

     

    I 2nd Liz_a recommendation. Try fgh tables.  Very capable and not expensive.

     

    Liz

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.