Forum Discussion

TracyL1's avatar
TracyL1
Contributing User
2 years ago

MYOB Payroll Summary and YTD verification report don't match

My Activity Summary and Register Summary match. All STP reports have been accepted by the ATO. I have not terminated any employees. Each employee in the MYOB Employee Payroll Register Detail repor...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, TracyL1 

 

Thanks for your post.

 

When you check the Payroll Register and Payroll Activity, which report is correct? If the Payroll Activity is correct, a manual adjustment has been made, on the employee's pay history. If you could also attach a screenshot of the Payroll Register and Payroll Activity so we could look into it further. Make sure to remove sensitive information before posting in the Forum.

 

Best regards,

Doreen

  • TracyL1's avatar
    TracyL1
    Contributing User
    2 years ago

    Hi Doreen,

    My Payroll Summary and Payroll Register reports match. The discrepancy is in comparing these reports to the Year to Date Verification Report within the Payroll Reporting Centre.

    Regards

    Tracy

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, TracyL1 

       

      Thanks for getting back to us.

       

      Kindly check your Payroll Activity Summary report if it matches your Payroll Register report. Also, you may check each Payroll Category used to make sure they were assigned to the ATO Reporting Category. If changes have been made, please send update event on the impacted payroll year to update the figures.

       

      Please let me know how it goes.

       

      Best regards,

      Doreen

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