Forum Discussion

GayleHEH's avatar
GayleHEH
Experienced Cover User
2 years ago
Solved

Mysterious Beginning Balance - Historical Balancing Account

Hi all, Just this week a glitch has happened in our MYOB AR+ Online on Historical Balancing Account - Beginning Balance.   Background: We started a new MYOB AR+ file on 1/7/2022 with opening bala...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, GayleHEH

     

    We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

     

    Best regards,

    Doreen

Narellecables's avatar
Narellecables
Experienced Cover User
5 months ago

Hello,

 

Are you able to please let me know what the solution was to this issue?

 

Thank you

Doreen_P's avatar
Doreen_P
MYOB Moderator
5 months ago

Hey Narellecables,

 

Sure, no worries. To fix the balance sheet being out, 

 

  • Create a backup of your company file
  • Go to Setup > Balances > Account Opening Balances
  • Choose an account that currently has a $0 opening balance and jot it down
  • Enter $1 as the opening balance and click OK
  • Go back to the same screen and change that $1 back to $0, then click OK
  • Run the Balance Sheet again and check that it balances

If you're still having issues regarding balance sheet after the workaround provided above, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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