Purging old account Categories
We have been using MYOB since 2000. As you would appreciate we have lots of account categories that are no longer used.
The unused categories have been made "inactive" but cannot be deleted as they...
Forum Discussion
Just some feed back and another question
The fix is working well, you do have to flag the accounts as "active" (if inactive) and I found that I needed to sign out and then back in to "reset" the accounts so they show in the drop down list.
One issue I have found that accounts/credit cards that were linked to "Bank Feeds" will not permit combining. The accounts in question have the Bank Feed cancelled in "manage bank Feeds" - any Ideas ???
Hi 1300HOTAIR,
Appreciate the feedback. It's great to hear the fix suggested by @gavin12345 is working. And yep, making the account Active and doing a quick sign out/in usually does the trick. For the combining issue: that message usually means one or more bank feeds aren’t linked to an account in Manage Bank Accounts. Even cancelled or inactive feeds still need something linked, so a quick workaround is to create a dummy bank account in your Accounts List, assign it to that feed, and the warning should clear once it finds an associated account. If it’s still blocking you, best to reach out to our live chat team through our virtual assistant, MOCA, or pop a support ticket via My Account, so we can check the flags and sort it out.
Cheers,
Shella
