Forum Discussion
Hi Kanista (Karok)
Firstly I recommend clearing the browser cache which can resolve some odd behaviour in reports displaying incorrectly: Clearing the AccountRight Cache.
If after doing that it is still out of balance could you please provide the Balance Sheet and Trial Balance reports so I can investigate further?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
hi, this is really a software developer issue, is it possible to get someone to look into the file itself?
tnx Karok
- SamaraM3 years agoFormer Staff
Hi Karok (Karok)
It could be, but I would need to be able to show the reports to the Data Repair Team before I can confirm either way.
Once you send screenshots of those report mentioned, I will be able to escalate the issue for you.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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