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HeyHoLetsGo's avatar
HeyHoLetsGo
Contributing User
3 years ago
Solved

Unable to lodge BAS

Hi, I am unable to lodge my BAS online.

 

The pop up states the ATO will be down until 4 Jan.  It is now 5 Jan and I still get the message "We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later." Is BAS Online still down??

 
 
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi HeyHoLetsGo 

     

    If you're still experiencing this problem can you please reload the activity statement by following these steps:

     

    • open the activity statement
    • click on Update from ledger

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • HeyHoLetsGo's avatar
    HeyHoLetsGo
    Contributing User
    3 years ago

    Nope still can't load the activity statement.  The error message still states: 

    We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later.
     
  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi HeyHoLetsGo 

     

    If you're still experiencing this problem can you please reload the activity statement by following these steps:

     

    • open the activity statement
    • click on Update from ledger

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • HeyHoLetsGo's avatar
      HeyHoLetsGo
      Contributing User
      3 years ago

      Hey there thanks for your reply - I didn't need to do this as it was able to upload ok :)