45 minutes wasted and counting
I am currently on hold into the 45th minute with the 'cancellation team'. Yeaterday I also tried and had a long wait. Instead of answering, it offers to go in-line for callback. That callback happene...
Forum Discussion
Hey dvds we see you, and we hear what you’ve shared here. That’s not the kind of experience we want for any Solmate (even one's leaving us). We’ve reached out to our Cancellations Team and asked them to get in touch with you ASAP to sort this out directly.
We’re also passing everything along to our Feedback team so they can take a closer look at what’s happened. They may reach out separately to learn a bit more.
