6 months ago
Old version of Myob
I have been happily using MYOB Accounting Plus V10 forever, but my computer died and I have had to upgrade to Windows 11, which means I can no longer download the app onto my computer. My question i...
Hi MickP
You won't need the Serial Number if he already has a confirmed file as the Serial Number is in the file itself. You mentioned an .MYO file so it will be any Classic version between 14 & 19 (there are several versions of 19). Has he been able to install the relevant version? If not, let me know which version at my email majubawest@hotmail.com and if it is prior to v16, I can send you the installer. Classic v16 to 19 are on the MYOB Software Downloads here https://www.myob.com/au/support/downloads?page=1#top Once he has installed, he can open the .MYO file without needing the Serial Number.
Cheers
Liz
Hi Liz,
I am using Classic V19.15, it says I need to verify my file. I rang MYOB and they said they can't verify files for V19 anymore. Do you know how I can get around this?
Much appreciated.
Vanessa
The phone "help" are often misinforming customers so try asking on this Forum with a new post if you can't access the self serve option here:
https://community.myob.com/blog/communityblog/self-serve-confirmation-for-older-myob-products/805066
However, if MYOB persist in not providing a confirmation code, then contact FGH Tables and they should be able to assist you.
Cheers
Liz
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