Forum Discussion
Hi there Debbie-KEAD,
No worries; let's get this sorted out for you. If I may ask, has the employee been terminated before and then reinstated afterwards? If so, you can check the Entitlement Balance Detail report for the employee and check if there's any difference between each entitlement. You can also attach a screenshot of the report so I can check it as well. Make sure to remove any sensitive information before posting in the forum. I'm looking forward to your response.
Best regards,
Doreen
- Debbie-KEAD17 days agoExperienced Cover User
Doreen
The employee ended his Apprenticeship and was then employed as a Licenced Electrician. This meant we paid out his unused annual leave at that time. That was in January 23.
Attached are 2 reports FY23 and FY24 Entitlement Reports for this employee. I have highlighted where he changed from Apprentice to Electrician and you can see that his Unused Annual Leave was paid out. The end of year balance for him was correct.
At the start of FY24, the balance reported on the Entitlement Report was different from the balance shown at the end of FY23.