LSL Accrued
Hi, I have just been notified by an employee that there has been an amount deducted on his payslip for LSL where he is not entitled to. I don't think this is something I would have manually done. How do i reverse this out?
Hi Mummsy,
Thanks for posting your concern in the forum.I understand how uncommon this scenario is. In my understanding, we are trying to apply credits from a customer to another customer's invoice in the file. Unfortunately, the application does not have a feature specific to this scenario. You could create a clearing account to refund the overpayment and pay the other customer using that clearing account, but I would suggest seeking advice from an accountant with this since this is considered financial advice.
Let us know if you require any further assistance with this.
Thanks,
Genreve