Forum Discussion

Debbie-KEAD's avatar
Debbie-KEAD
Experienced Cover User
3 months ago

Opening Balance Accrued Annual Leave in error

The closing balance on The Entitlement Balance (Detail) Report for FY23 for 1 employee does not match the opening balance on this report for FY24.   This employee did have a payout of Unused Annual...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 months ago

Hi Debbie-KEAD,

 

To assist you with the correction of your data file, we kindly request that you submit a support case through MyAccount for a Data File Repair (DFR).

 

When submitting your case, please ensure to include the following information for each employee that requires correction:

 

  1. Employee's Name
  2. Date of Termination
  3. Date of Reinstatement
  4. Expected Leave Balances for each Entitlement Accrual category (e.g., personal leave, annual leave)
  5. Type of Leave needing correction. If the employee has long service leave, please indicate whether this also requires correction. By default, we will correct personal leave and annual leave.

Additionally, please attach any relevant screenshots that will help us understand the issue better.

 

Once you've submitted your support case with the required details, our team will be able to proceed with the necessary corrections.

 

Regards,

Sai

 

 

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