It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper. (The email remittance feature work...
Banking: Emailing Receipt option
MBLegADL
2 years agoExperienced Cover User
Could not agree with all the posters in last few days more. I have been using MYOB since its earliest inception. For a long time it was the best, innovative and responded well to users. Is it a coincidence that since another change of ownership to yet another private equity group, customer service has declined to even lower levels, and there is no response to users needs anymore. The focus seems to be on getting new single traders on board, not looking after what was once a loyal base of qualified long term users. Also a NFP that has just had to do annual membership invoices - and save to desktop and email out 350 of them.. Not having nice thoughts about MYOB at this time of year. The issue of electronic payments and the now random sort order also adds a lot of time to my week as payment batches that are processed in alpha order, have to be resorted to myobs random order. that one has been an issue for over 2 years as well. Every update I hope that I can email reciepts, that I can process batches and the aBA fileand reporting will mirror my alphabetical processing.. But it seems that MYOB is just one disapointment after another these days. I would definitely be switching to Xero if I had more working years left. All of my peers have made the switch and love Xero.. perhaps I will like Stuckster start trialling it as MYOB is slowly driving me nuts.
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