Unable to print EFTPOS payment method receipts - Also Emailing Receipts

Thank you Yanike.

Yes, we already print to PDF, as we email just about everything. It would be great to have that function added as it already exists for invoices and statements.

Stay safe

:-)

Monica

Okay, I was able to print a receipt this time. We will check everyone else is okay when they are back at work on MOnday, before marking as resolved.

Hoping that's okay.

Thanks Yanike :-)

CentralCranes52 

Hi Monica,

I have run the script over your file again. Let me know if this hasn't worked for you.

Our developers are aware of this and are working towards a fix. While they are working on this, please come back to the forum and we will run the script over your file. 

Thank you Tracey.

Hi CentralCranes52 

Thanks for your feedback.

While we can see the value of such an option, we have decided to postpone implementing this for now. Instead, you could use the option Print to PDF. This saves the receipt as a pdf version, which you can then email to your customer.

I have arranged to run a script over your file (Serial number ending with 6620, Company File ID 9) and you should be able to print those receipts now. Our developers are currently investigating and looking for a permanent fix. In the meantime, if you encounter this issue, let us know and we will have to run those scripts over your file again.

Hello again, 

Was the script run just over my profile in MYOB? If so, that would explain why my colleagues Karyn and Chloe still can't print them, whereas I can now.

Could you kindly look into please :-)

Thanks so much.

*Surnames removed by Moderator

Hi CentralCranes52 

Scripts are run over the entire file, regardless of user. Could you check if they have the following option unticked?

If this doesn't work for them, I am happy to run the script again to see if that solves it.

Hi Yanike, 

Yes, we untick that box, still don't see them. Love you to run the script again. Should we restart our sessions?

Hi agin Yanike, 

Hoping that you and your family are safe and well.

Unfortunately, we write with the news that we are no longer to print EFTPOS receipts again. Please advise.

Thank you for your time.

Monica