JaneS07's avatar
3 months ago
Status:
New

Emailing receipts

MYOB say they are listening to customers but over 20 years of asking and over 300 people asking for the option to email receipts, and still nothing.  Who cares about some new look.  We want the option to email receipts.  You can email invoices, so why not receipts.

9 Comments

  • anapod's avatar
    anapod
    Experienced Cover User

    I would be great to be able to email receipts to customers. For the price we now pay for MYOB some of the simple but necessary options still not available 

  • Hannah_V's avatar
    Hannah_V
    MYOB Moderator

    Hi, anapod. Thank you for your feedback and suggestion regarding the ability to email receipts to customers. We understand the importance of having such a feature available.

     

    Your input is valuable to us as we strive to enhance our products and services to better meet the needs of our users. If you have any further suggestions or questions, please feel free to let us know. We're here to assist you.

     

    Thank you again for taking the time to share your thoughts with us.

     

    Best regards,

    Hannah

    • H-TS's avatar
      H-TS
      Trusted User

      We understand the importance of having such a feature available. Your input is valuable to us as we strive to enhance our products and services to better meet the needs of our users. 

      Um. No. That's a straight up lie. We were promised it was about to be implemented a few years ago and then MYOB backflipped and changed their minds.

  • HDG's avatar
    HDG
    Experienced Cover User

    Totally agree. I don't think it's a difficult fix. Stop focusing on bull**bleep** and actually fix what customers want and need. 

  • I totally agree, we have been waiting for years for this update.

     Maybe we all change to xero.

    I know out of my day it wastes at least an hour to save to pdf and then attach it should be an easier solution that can be fixed with a click of a button.

    Come on MYOB get your act together.

  • Relevant questions to everyday problems that get brush-off answers from MYOB is one of the issues that's making me actively research alternative software. 

  • jenniek's avatar
    jenniek
    Ultimate Partner

    We use an invoice layout customised to look like a receipt and it works fine.

    • jvaidian's avatar
      jvaidian
      User

      Hi Jenniek,were you able to get this working in Myob essentials?May i know if there is a way to change the text "invoice" to "receipt" using invoice template/flow?