Kerry10's avatar
Kerry10
Trusted Cover User
12 years ago
Status:
Open

Email: Read Receipts

We are running AccountRight Premier and our email programme is Microsoft Outlook 2010.  We often email purchase orders to suppliers, and invoices to customers.  

 

Is there any way to generate a Read Receipt to let me know that the recipient of the sent email has read the email?  

 

Even if I set this up as default in Microsoft Outlook 2010 settings, it does not generate a Read Receipt if I email through MYOB.  

 

We are sure that there would be numerous other people that would benefit from this change, if it can be made.

 

"Email Read Receipts"

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  • Kerry73's avatar
    Kerry73
    11 years ago

    I think this is an awesome idea. I too would like to be able to attach a read receipt to all invoices and statements sent via email. I believe this will alleviate the old excuse "I didnt receive it"

  • Will_H's avatar
    Will_H
    MYOB Moderator
    12 years ago
    Status changed:
    New
    to
    Open
    Thank you for the suggestion Kerry. I love the idea, I wonder how many other businesses might benefit from this feature. Let us know if you'd like to see this feature in future.
  • Geoff_'s avatar
    Geoff_
    Ultimate Partner
    12 years ago

    Hi Kerry

     

    A bit of a problem I must admit however if it were me and I wanted a receipt to my e-mail I would either print off a hard copy and scan it as a PDF and attach it to the e-mail outside of the MYOB program or save as a PDF and attach it to the e-mail created in Outlook 2010.

     

    Not he perfect answer I know but may be a way around your problem.

     

    Just a couple of thoughts

  • keeshond4_3's avatar
    keeshond4_3
    Cover User
    12 years ago

    I would like MYOB to ad the feature of Request a Read Receipt in particular to invoices.

     

    When forwarding MYOB invoices to clients via email there should be a feature to ad request a read receipt to be able to track that it has actually been received by the client.  Currently the only way to do this is to send the invoice to the users computer & then forward to the client with the "request a read receiptt" feature available through Outlook Express.  Knowing that the invoice was received & read by the client is important to business when following up on late payments.