Forum Discussion

KylieD's avatar
KylieD
Trusted Cover User
12 months ago
Solved

Read only file

Hi Everyone

 

I am trying to make a new user in accountright (desktop) but i need them to be read only - not be able to add or change anything.

 

I am the administrator.

 

I have looked for answers and it keeps saying to NOT make them the administrator and then to click read only.

I have tried this and read only is still greyed out.

 

as you can see I am the administrator and you can see that read only is greyed out on the new file.

Even if I fill in all the information (name and email) its still greyed out - i can not change it.

could someone please help me.

 

 

  • KylieD's avatar
    KylieD
    12 months ago

    Mike_James 

     

    Thanks heaps, your a life saver.

     

    Just didnt want to give access to this person to ruin all of my hard work.

    appreciate it

     

    Will do that now

     

    thanks again

5 Replies

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  • Mike_James's avatar
    Mike_James
    Ultimate Partner

    Hi KylieD , complete the invite, ie select a role and select save/invite, THEN you'll be able to select Read-only.

    • KylieD's avatar
      KylieD
      Trusted Cover User

      Mike_James 

       

      Thank you heaps Mike.

       

      I was wondering if that was the case, but did not want to send an invite with it open to make changes to everything..

       

      so if i send the invite I can then go back into settings and hit read only..

       

      I dont have to go into the back area "manage roles" and make anything in there read only - if the first setting is read only?

       

      thank you again

      • Mike_James's avatar
        Mike_James
        Ultimate Partner

        Hi KylieD , nothing else to do, that's a global setting for that user. Just click then re-save.