MYOB to listen to customers regarding reversed or incorrect Superannuation Payments
Here's a novel idea - MYOB, you need to take heed of this extremely important matter. For over two years, we have been telling you that Superannuation Payments are incorrectly showing as "Pending Authorisation" when in fact they have been reversed or needed to be deleted, yet you have only taken the idea as under consideration.
This is a SECURITY ISSUE. Someone can quite easily make an incorrect payment in this way, This leads to incorrect payments being made and an extremely messy ledger and bank account statement. If I go on leave, what's stopping my offsider from authorising a superannuation payment that appears in the Manage Payments window that I need to delete but cannotThe other issue regarding these payments is the date that is recorded when made. As soon as I authorise the payment (sending it to the Manage Payments window but not paid as yet), this is recorded on the Bank Register on the date I actually entered the payment, not the date it is paid. A terrible accounting issue because when a payment is authorised at the end of the month, it is recorded there even though it may be actually paid in the following month. This issue has gone on for far too long - what is MYOB doing about it and if it is still "under consideration", why? Why aren't you listening to what your customer base require from your software?
See these threads (the second one is the current one as the first one has been closed): http://community.myob.com/t5/Staffing-and-payroll/PaySuper-deleting-payments-to-be-authorised/m-p/321233
Please fix this URGENTLY MYOB
