Rhino's avatar
Rhino
Cover User
9 years ago
Status:
New

Online Emailing: Removal of MYOB Branding

Hi Myob,

 

I have just gone through the process of trying to set up pay direct from the link on one of our invoices. After setting up it then stated that the function is not yet released and now our emailing of orders and invoices are sent from myob instead of from our email account. This is fine however the email that is sent is branded Myob.... The link to download the invoice is also heavily branded Myob... This looks very unprofessional to see so much branding of a sent invoice for another company.

 

If i am to continue to use this service i require the ability to format the email and also the download link page so that it looks like we are actually the invoicing company instead of Myob being so. I dont mind a small Myob text somewhere however the way it is now is verry cheeky.

 

Thanks.

Email formatting for myob direct emailing and invoice downloading

Sales
Setup

12 Comments

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  • bhos0344's avatar
    bhos0344
    Cover User
    6 years ago

    I'm looking for this too. Its a great system, and whats worse, Xero has the ability to add your own logo to software-generated emails...

    Looking forward to a response from a MYOB staff member.

  • Bellejayne's avatar
    Bellejayne
    Contributing Cover User
    9 years ago

    Hello MYOB, 

     

    Thanks for the new update. Its great to see the emails being sent from within MYOB now!  

    I was wondering though, if there is any way that the company logo or personal email signature could be included in the emails that go out? Currently, there is no branding on the emails and we would like these emails to look profestional and coming from our company not MYOB!

     

    So a suggestion I have is, each user has their own email signature. This way, the emails are coming from the Sales person they have been taling to- making it personal. I know we can edit the content of each email before it is sent, but I think it would look more professional if each email could have our company logo on it- just as our email signatures in Outlook etc. 

     

    What do others think? Please comment and vote so we can get the most out of this email function! 

     

    Bellejayne. :smileyhappy:

    • SSO's avatar
      SSO
      Cover User
      7 years ago

      I also would love to be able to send from MYOB (2017.2)but modify the email template to add signatures, branding etc. as is I will have to go back to using outlook. I do like the email tracking from within MYOB though

    • Jollyrodger12's avatar
      Jollyrodger12
      Experienced Cover User
      7 years ago

      Come on MYOB! It's been over 18 months since this first post on this!

      We're paying a lot of money for this program each month and we can't even have our own logo on the emails we send out?! Whats the deal with this? 

       

      Also we can hardly make the emails sound nice because we run out of charachters. There isn't enough room to say a  friendly, simple message covering basic thinks like good morning, thank-you, freight details and other necessary instructions.   

    • Haire's avatar
      Haire
      Experienced Cover User
      7 years ago

      I too would like to be able to include a logo on the email default. It would also be great to change fonts, sizes and colours

       

      I agree that it would look much more professional