AnnetteTOS's avatar
AnnetteTOS
Cover User
7 years ago
Status:
Archived

Sales: Convert to invoice return to the Enter Sales window

IN MYOB Accountright V19.3 and prior when we were converting customer orders to their invoice we could look up the order, ammend it , then convert order to invoice and print the invoice without being thrown out of the sales window.. In AR2016 adn AR2017  unfortunately each time an invoice is recorded  from an order and printed the system reverts back to the Sales command centre screen. 

Thank you for your time

Kind regards

AnnetteTOS


"Stay in the Sales window when convert customer order to invoice please."

Sales

2 Comments

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  • MeckNQ's avatar
    MeckNQ
    Cover User
    6 years ago

    Have just updated from V19 to 2018.3.  Why is it that when I enter a new order and hit 'record', it keeps me in the 'enter sale' screen, ready for the next one.  However, if I enter into an existing order, adjust/add a line and hit 'enter' ('record' no longer an option), it takes me back out to the main MYOB Sales menu.  In order to continue then, I have to re-enter into 'Enter Sales'??  This is very time consuming and MYOB helpdesk suggests putting it here to be voted on - surely this has annoyed someone before now??!!

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago
    Status changed:
    New
    to
    Archived

    Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages