66 Comments
I run multiple company files. On one of the company files when I receive money an annoying warning appears every time I want to receive money. No it's not payment against an invoice - I would go through Sales, Receive payments.
This feature of "help" is hindering, time consuming and extremely annoying.
PLEASE turn off all warnings. Yes I have set preferences to no help.
Long time, but getting frustrated MYOB user.
- AndreaBATCover User
Yes! Please make all warnings optional!
- IndValuersWAExperienced Cover User
Has this issue been resolved yet? I've just come back from materinity leave to find this annoying pop-up every time I create a "spend money" transaction. We use MYOB very basically, hence the reason we haven't upgraded to online MYOB. This little pop-up is hugely inconvenient and after searching google, this seems to be the only discussion or help page that directly discusses the issue.
Help Please!!
- At-work-nowCover User
Totally agree with the annoying pop-up warnings - for me though, it's especially the one that appears when making 'electronic payments' when it continuously warns to check the BSB & account numbers - please remove that one too
- Daddio1946Experienced User
Would you please give users some way of turning off warning messages, especially the following....
If the deposit you are entereing is a payment for a sale that you have recorded, you should be using "Receive Payments" instead of "Receive Money.
We use Spend Money extensively as a simple effective way to record bills and payments on the one screen and almost never record bills for subsequent payment. It is most annoying to receive this nanny message EVERY TIME we are recording payments, especially when we are recording up to 50 entries at a time.
I imagine most MYOB users are reasonably educated mature sensible people who don't appreciate being treated like half-wits, which is the message these warnings convey.
- BecksEContributing Cover User
I agree with VickiS in that this type of change could be a Preference option that Advanced Users could select/deselect as required.
- VickiSExperienced Partner
I would like to completely agree, and not with the reference to half-wits, but it is important that users do understand the difference between Spend Money and Pay Bill. They get it wrong more often than you think and throw out their Trade Debtors and Trade Creditors ledgers.
I train MYOB on a regular basis and it is a common mistake, particularly for new or irregular users.
I do however agree that there should be a button that then says "I've got it" and this would set a Preference so it does not appear for the avid user like us. As a defualt, it should be turned off until they get it. Prederence should not be [System-wide]
- Suja_PFormer Staff
Thank you for your comments, Sue0908. Can I also request you to take a moment to click on the +Vote button at the top left hand side of the name of the Idea to show your support for the Idea. We request others who would like to have an option to prevent pop up warning messages to please vote for the Idea.
- Sue0908Experienced Cover User
I agree. Some pop up messages about the general ledger codes being used should also be disabled. eg using an income code when keying a payment or visa versa
- julbarCover User
Yes, I would like the option to disable the warning amentioned by Deb
- wesleyhillautosContributing User
Yes I also agree. I came looking for an answer to solve my question, is there a way to turn off or disable to warning pop up thatreads "If the cheque you are entering is a payment for a purchase that you have recorded, you should be using "Pay Bills" instead of "Spend Money".
Can anyone tell me how to find the original idea and how to vote for it?
- wesleyhillautosContributing User
Never mind the last part I worked out how to vote :)
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