LindyMH's avatar
LindyMH
Experienced Cover User
3 months ago
Status:
Coming Soon

Turn of BPAY Option

I know this has been asked many times over the last couple of years but I would like MYOB to turn off the BPAY option for online payments.

I am only wanting to use the service for credit card payments and not incur the BPAY charges if clients decide to pay that way, even though I have told them not too.

Surely it can't be that difficult to give the different options.

 

7 Comments

  • mscheurer's avatar
    mscheurer
    Experienced User

    As you already mentioned, we've been asking for this for I don't how long, apparently it's with the developers and has been for a while. 

    Got stung with another client not reading my note about not using BPAY, I'm done with it now. I work with low margin jobs, I can't afford to have to pay the fees for these transactions that take way too long to hit my account. I do short notice jobs, BPAY is not the right payment method for that, now I have to do this job without having payment for it.

    As soon as I have reconciled all the online payments I'll turning this feature off completely and use Square for people who can't use Fast Deposits. I'm done begging MYOB for fixes...

  • LCrowhurst's avatar
    LCrowhurst
    Trusted Cover User
    :manfrustrated:
    LindyMH wrote:

    I know this has been asked many times over the last couple of years but I would like MYOB to turn off the BPAY option for online payments.

    I am only wanting to use the service for credit card payments and not incur the BPAY charges if clients decide to pay that way, even though I have told them not too.

    Surely it can't be that difficult to give the different options.

    apparently it is :manfrustrated:


     

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi LindyMH,

    Thank you for your suggestion. We are aware that some users are requesting this option, and this suggestion has already been raised. In the meantime, feel free to start a new post if you have further queries, and we will be happy to assist you.

    Regards,
    Earl

    • mscheurer's avatar
      mscheurer
      Experienced User

      And for as long as nothing happens we and new users will ask for it over and over again until someone runs it the right flag pole and it gets done! Until then, online payment goes offline...

      • AmandaCL's avatar
        AmandaCL
        MYOB Moderator

        Hey mscheurer

        We’ve taken your feedback onboard and are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. We've included you as part of our EAP for this feature and you should now have the ability to turn it off.

        If you have any further questions or feedback, let me know!

         

        Cheers, Amanda.

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator

    Hey LindyMH

    We’ve taken your feedback onboard and are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. We've included you as part of our EAP for this feature and you should now have the ability to turn it off.

    If you have any further questions or feedback, let me know!

     

    Cheers, Amanda.