CWills89's avatar
5 months ago
Status:
New

Email confirmation of statements sent

Before the upgrade, an email confirmation would come through after customer statements were sent which stated the customers the statements were sent to and that they were emailed successfully. Can this be brought back please? I have no way of knowing that my statements have been sent.

Thank you

1 Comment

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi CWills89,

    Thank you so much for your post and welcome to the Community Forum!

    I appreciate your patience, and I apologize for the delayed response. I want to assure you that we are aware of the issue with the new update. I have forwarded your concern to the relevant team for further investigation and resolution. Your feedback is valuable to us, and we're working diligently to address any issues that arise. 

    If you have any more details or questions, feel free to share, and we'll do our best to assist you. Thank you for bringing this to our attention.

    Regards,
    Earl