interAccounts's avatar
interAccounts
Valued Cover User
11 years ago
Status:
Archived

Setup: Ability to take backup of data

Having either (or both) offline and backup functionality added to LiveAccounts would be great points of difference for a web-browser based accounting package.

 

MYOB prides itself with the AccountRight Live software being the only cloud accounting package which can be used offline should the MYOB server go down or the internet connection lost.  This needs to be applied to LiveAccounts.

 

A lot of people won't use online only software because

 

The LiveAccounts servers have gone down on multiple occasions stopping us from accessing our financial data and we have no idea how long the outage lasts until the solution/(s) have been found.  

 

If a offline or backup functionality was added to LiveAccounts then we'd still be able to access our accounts when we need to.  Being locked out of your accounting file for hours is not acceptable. 

 

"Backup functionality required for LiveAccounts so we can still access accounts when server crashes"

Setup
T:Other
  • AndersonCA's avatar
    AndersonCA
    Experienced Cover User
    9 years ago

    We have many clients that have MYOB Essentials but are concerned that they cannot back up the file.

     

    Would be a great option to have and especially if the client cancels subscription as they can no longer access their data.

  • Aysun's avatar
    Aysun
    Partner
    8 years ago

    MYOB Essentials can't be restored to a certain point at the moment.

    It would good to have a rewind or go back button in case of deleting an entry(s) in error.

     

  • Sara5's avatar
    Sara5
    Experienced User
    3 years ago

    This would be brilliant for the tax agents to be able to keep a file at the date the information was taken, to track changes after the exports have been done.