67 Comments
- CloudMindAccUltimate Partner
Thanks for voting and the comments swecs the more customers who vote and comment the faster this will be put further up the list for development.
- AleksTCover User
Please add paypal feeds :) Currently using Saasu for main business until MYOB catches up.
- planetplusCover User
Please get PayPal synchronised with MYOB.
After reading all the posts on this thread, I still do not understand why it is taking so many years to implement this strategic and much-needed facility. It appears that MYOB is waiting to get sufficient votes from this feed to raise the priority. I cannot believe that.
Surely the widespread use of PayPal is enough in itself to get this done quickly and efficiently. Come on MYOB, we have invested in your product, some of us for years. We appreciate your product but we need you to be on this.
<sigh>
They aren't listening ... and we've had enough of their BS product development advice (or non-advice): we are now preparing to convert to XERO as of 01/07/16.
From where they were, I think MYOB had the potential to be the best of the 'new generation' accounting packages and companies ... but I do not believe they have planned or executed development anywhere near well-enough, missing vital steps and capability, such as 3rd-party integrations, multi-currency and proper PayPal support, that leaves them with client's changing to faster-moving, better-implemented competitors.
- Suja_PFormer StaffStatus changed:PlannedtoMaybe later
Hi everyone,
For some time now we have worked with the team at PayPal to provide a transaction feed. Whilst both parties still hope to do so in the future, at this stage we cannot reach a satisfactory commercial arrangement.
We will provide an update on this forum, when the status changes.
Regards,
Suja Pillai
Social Support Manager
MYOB Australia Pty Ltd - swecsContributing Cover User
"we cannot reach a satisfactory commercial arrangement"
But Xero obviously can?
MYOB must be slowly bleeding customers because of this. We're going to have to consider moving there too now. The admin cost of manually entering PayPal is too significant.
- DerekMExperienced Cover User
Thank you for your honesty. At least we now know what one of our options are.
G'day
So ... finally some honesty:
"we cannot reach a satisfactory commercial arrangement"
Yes ... XERO did. And I know SAASU did over 4 years ago, and that their feed worked really well.
And ... how many other accounting suppliers have settled that agreement?
Well, I wish I could say 'MYOB'.
Or that their agreement for a Bank Feed from our Credit Union was 'satisfactory' TO **US** (only once a month!!)
But ... like I said ... the decision has been made: no more buggarising around with a platform that doesn't provide the services that are required: we are moving to XERO as of 01/07/16.
(And ... Mr MYOB: bleeding 'how many?' client's is failing to reach a "satisfactory commercial arrangement" worth?
- swecsContributing Cover User
For those who have had to switch to Xero because of this issue, how easy did you find it? Is there any kind of service available that can export/import over to Xero easy enough?
G'day
We are in the process of converting - it is said normally to take 3 - 4 days, although at present I suspect a bit longer due to EOFY and many people changing over from MYOB and Reckon.
The process can convert up to 2 years worth of records and is stated generally to be free-of-charge:
Edit: Link removed
Regards
Geoff
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