RAACHBOM's avatar
Cover User
7 years ago

Take payments: Prompt to apply oustanding customer credits/returns

You should have a feature in Essentials for when a customer overpays, the additional amount can be applied to their next invoice easily.  At present there is no function to process an overpayment except to change the invoice amount temporarily so that the payment can be allocated, then you have to change the invoice back to the original amount.


It would be handy to have a facilty that stores the amount of credit owing to a customer and asks if you want to apply it when the next invoice is generated.


"Customer in credit"

1 Comment

  • Hi @RAACHBOM                    


    Once you apply an overpayment to an invoice, the extra overpayment amount will automatically be stored/recorded/listed under Sales>Process Customer Returns tab for you to quickly apply to a future invoice. This is the same for bills as well under the process supplier returns tab for Purchase bills entered in the system.


    Kind Regards,