We use the contact log to store a lot of notes about customers and suppliers. Notes on trade credit insurance and debt collection for customers is just one use, as it saves having to go back through internal emails and reports.
The character limit on the notes section is tiny, and there is a massive amount of blank space on the screen (which I have ranted about in other posts).
Can we have more space for notes please? Instead of having to create multiple entries for the same day to record the information.
What I would really like to be able to do is attach a screen snip or file to a note.
If this is supposed to be MYOB's answer to third party CRM systems, it needs to be better.
I can't see that the contact log exists at all in the browser software? This needs to be addressed as well.
