BJ3's avatar
BJ3
Experienced User
24 days ago
Status:
Open

Cards List Search AccountRight v simPRO

FYI - Just showing the difference between searching AccountRight Desktop & our JMS simPRO

 

-AR Desktop

Search "hair on docker" - Found 3798 cards - Hair on Docker is not even shown on the first page.

Shown 43 pages down

 

-simPRO

Search "hair on docker" - Just one result...

 

 

3 Comments

  • BJ3's avatar
    BJ3
    Experienced User
    8 days ago

    I have a solution for you EM. 

    Put inverted commas around the number, or the words, you are searching.  This means it will only search that number complete. 

    example if you want to search for

    0400 123 123

     

    type it as follows “0400 123 123”

    should find only that number and nothing else

    I think has to be inverted commas not just single commas though. 

    I don’t know what happens if the number isn’t in the Card List as XXXX XXX XXX

    Hope this helps. 

    BJ

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    23 days ago
    Status changed:
    New
    to
    Open

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.

  • The same problem happens when I am searching a specific phone number to find out which customer it belongs to. It doesn't highlight all the correct numbers and narrow it down by each correct number which makes it incredibly hard to find the correct full number.