AmandaCL's avatar
AmandaCL
MYOB Moderator
6 months ago
Status:
Open

Hide negatives on Pay Superannuation window

Users would like the ability to hide the negative super transactions that come up on the Pay Superannuation screen.   This idea was originally posted 8 months ago with 2 votes and 1 comment.   ...
Payroll
Galina's avatar
Galina
Cover User
29 days ago

I have come across the same. Two superannuation payments got bounced back. I processed them via a three-step instruction provided by MYOB. However, it raised up negative super amounts permanently sitting in the Pay Superannuation window. MYOB support team advised that at this stage, after reversing a Pay Super transaction, the negative amount will remain on the Manage Payments window. Can you please come up with a way to delete them or come up with another way to process the returned super. Thank you.

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negatives on Pay Superannuation window","id":"message:882765","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:250317"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Idea:board:myob-accountright-ideasexchange"},"conversation":{"__ref":"Conversation:conversation:882765"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:882765"},"body@stripHtml({\"truncateLength\":200})":" Users would like the ability to hide the negative super transactions that come up on the Pay Superannuation screen. \n   \n This idea was originally posted 8 months ago with 2 votes and 1 comment. \n   ...","body@stringLength":"244","rawBody":"

Users would like the ability to hide the negative super transactions that come up on the Pay Superannuation screen.

\n

 

\n

This idea was originally posted 8 months ago with 2 votes and 1 comment.

\n

 

\n

 

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Users would like the ability to hide the negative super transactions that come up on the Pay Superannuation screen.

\n

 

\n

This idea was originally posted 8 months ago with 2 votes and 1 comment.

\n

 

\n

 

"},"Conversation:conversation:882765":{"__typename":"Conversation","id":"conversation:882765","solved":false,"topic":{"__ref":"IdeaTopicMessage:message:882765"},"lastPostingActivityTime":"2025-03-20T12:55:45.852+11:00","lastPostTime":"2025-03-20T12:55:45.852+11:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:882765":{"__typename":"ModerationData","id":"moderation_data:882765","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:882765_1":{"__typename":"Revision","id":"revision:882765_1","lastEditTime":"2024-11-11T16:07:17.179+11:00"},"IdeaReplyMessage:message:890882":{"__typename":"IdeaReplyMessage","id":"message:890882","conversation":{"__ref":"Conversation:conversation:882765"},"author":{"__ref":"User:user:187177"},"revisionNum":1,"uid":890882,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:myob-accountright-ideasexchange"},"subject":"Re: Hide negatives on Pay Superannuation window","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:890882"},"parent":{"__ref":"IdeaTopicMessage:message:882765"},"body":"

I have come across the same. Two superannuation payments got bounced back. I processed them via a three-step instruction provided by MYOB. However, it raised up negative super amounts permanently sitting in the Pay Superannuation window. MYOB support team advised that at this stage, after reversing a Pay Super transaction, the negative amount will remain on the Manage Payments window. Can you please come up with a way to delete them or come up with another way to process the returned super. Thank you.

","body@stringLength":"513","rawBody":"

I have come across the same. Two superannuation payments got bounced back. I processed them via a three-step instruction provided by MYOB. However, it raised up negative super amounts permanently sitting in the Pay Superannuation window. MYOB support team advised that at this stage, after reversing a Pay Super transaction, the negative amount will remain on the Manage Payments window. Can you please come up with a way to delete them or come up with another way to process the returned super. Thank you.

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