Our customers are on terms and pay by EFT so we switched on-line payments off the very same hour that we were verified. We need to be able to remove the "view full invoice details" link and "View Inv...
Thanks for your idea DJMX5! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.
How many 'likes' does it take to get anything that users want or need before they are implemented?
Hi AlanT​ , there isn't a set threshold that we can set
As much as I would love to be able to say (100 likes) means we will implement a change, it wouldn't be possible.
The likes currently operate as a way of understanding how many customers are affected/impacted by the suggestion and then our product managers/developers can use this to weigh up the impact of one change against another for all of our customersWhat subset of MYOB customers would even know that the forum exists, much less that they can vote to say whether something is an issue for them? We also didn't want online payments, will be switching it off if we ever get through the verification process. One month of emails and phone calls now with no progress. The CEO will not be happy to be told there will be redundant links on our invoices, looks very unprofessional.
Except it really only tells you how many customers have reached a high enough level of frustration to register for the community... I reckon if you surveyed your customers you'd find more people want it than bother here. It feels like a waste of time and energy. The invoice summary is unprofessional looking too.
I am reasonably certain many of MYOB's customers don't even know all this superfluous rubbish is included in the sent emails. We only found out by accident when emailed ourselves an invoice to then forward from outlook to get around the customer's system rejecting MYOB's invoices.
