Dear MYOB Product Team, I am writing on behalf of our accounting practice regarding the recent removal of the offline backup function in MYOB AccountRight 2026.5. We are extremely concerned that th...
Hi Mike
I can't find a way to request a cloud back up file. How long does it take? Can I please have a link.
Hi PF_1 , this isn't something available via a link, you will need to connect with our support team to request it.
This isn't/wasn't a service used very often before now, so it is definitely something I will hope that we can improve as a service if it will be used more often.
I think that if you are wanting to take the offline backup now/today, you can still do this by installing the MSI version of 2026.5 from our downloads page *this wont be possible after 2026.5 though I believe
