RUTHN's avatar
RUTHN
Experienced Cover User
3 months ago
Status:
Open

How to change Customer Credit Terms on Statement Template

HI,

I need to set up the Customer Statements in MYOB Business Pro to reflect a 14 day Account Credit term, instead of the normal 30 day account term, which is how the statements are set up, so that when we send out invoices with a due date 14 days from the date of issue, this is reflected in the statements which are sent every 14 days.  Currently, statements only separate due dates on a 30-day turnover, which is confusing our customers, who need to know that their invoices are overdue after 14 days and not after 30 days.  This is causing huge problems, as customers are not paying overdue invoices, as they do not appear as overdue on the Statements that are sent out every 2 weeks.

Does anyone know how I can change the Customer Statement Template to record the 14-day overdue date, then 28 days overdue, etc., so that my customers can easily see which invoices need paying.

Any input would be greatly appreciated

1 Comment

  • Status changed:
    New
    to
    Open

    Hey RUTHN

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.