colleenWatson
3 months agoExperienced Cover User
Status:
Open
Incorrect allocation of the receipt to sale invoice
We have most probably all done it at one stage or another when we have a client with a few invoices with the same amount, and we have allocated a remittance to the incorrect invoice.
My suggestion is: Even after the bank rec has been done.
- Click on the incorrect receipt and unallocate it.
- This will then create a credit on the customer's account.
- You can now allocate the credit to the correct invoices.
- In the history of payment, it will show that the original receipt has been unallocated and shows which invoices it has been re-allocated to.
This will leave a clear trail of what has happened. Saves a lot of time in raising credits and re-doing invoices, so the correct invoices are outstanding.
I use this in another accounting package, and it's excellent.
Cheers
Col