colleenWatson's avatar
colleenWatson
Experienced Cover User
3 months ago
Status:
Open

Incorrect allocation of the receipt to sale invoice

We have most probably all done it at one stage or another when we have a client with a few invoices with the same amount, and we have allocated a remittance to the incorrect invoice.

My suggestion is: Even after the bank rec has been done.

  1. Click on the incorrect receipt and unallocate it.
  2. This will then create a credit on the customer's account.
  3. You can now allocate the credit to the correct invoices.
  4. In the history of payment, it will show that the original receipt has been unallocated and shows which invoices it has been re-allocated to.

This will leave a clear trail of what has happened. Saves a lot of time in raising credits and re-doing invoices, so the correct invoices are outstanding.

 

I use this in another accounting package, and it's excellent.

 

Cheers

Col

1 Comment

  • Status changed:
    New
    to
    Open

    Hey colleenWatson

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.