ALLYSON's avatar
ALLYSON
Experienced Cover User
1 year ago
Status:
Open

Multiple shipping addresses for one customer

I have just had my file migrated from AccountRight to BusinessPro and am disappointed to realise that I am unable to do several of the things that I have previously done on a daily basis.

One of these is multiple shipping addresses for one customer.

I need to charge/invoice the head office of a chain of stores that I supply for all of the product that I send to their numerous stores, but I need the shipping address on the invoice to show the store that received the product.  i.e. there are many different shipping addresses, but all billed to one account.  In Accountright I was able to do this by selecting the head office as the customer, and then choosing "another card" as the billing or shipping address - (all of the stores had their own cards)- and this way the relevant store's details ended up on the invoices, but all invoices for all stores were charged to the single account of the head office.
I have just changed to Business Pro and there doesn't appear to be a way in this software to choose "another card" for a shipping/billing address.

It would be great if this function could be added.

P.S. When I was looking for a solution in the community forum, I did see that this issue had been raised a couple of years ago.

I

13 Comments

  • MYOB?  Any update?  Now that you are forcing us to leave our desktop versions it would be really helpful if the online versions could be as easy to use. 

  • jenniek's avatar
    jenniek
    Ultimate Partner
    2 months ago

    I'm surprised this is not an option in the browser version - lots of customers use this in AccountRight. Please can we have this actioned.

  • Melblawns25's avatar
    Melblawns25
    Member
    3 hours ago

    I agree, it's so frustrating.  Issues have been raised for years as you mentioned, and nothing gets done about it.  If the desktop version phases out, I will definitely be changing to a different software.