kathavachat's avatar
kathavachat
Experienced Cover User
4 months ago
Status:
Done

Reports Account Drill-down

When drillling into an account in either Balance Sheet or Profit & Loss in MYOB Business (since the last update in Sept 2025), all we can see is very narrow columns that do not show any amounts.  

We just see the $ sign - see attached snip.   I sincerely hope this will be corrected and revert back to how it was, when we could see the history of each account in detail

 

6 Comments

  • kathavachat's avatar
    kathavachat
    Experienced Cover User
    4 months ago

    Thanks for letting us know, Amanda.  Great result.  I did notice this was working again yesterday.  Please thank the team for fixing this. 🙂

  • Status changed:
    New
    to
    Done

    Hey kathavachat

    Thanks for taking the time to raise this.

    We have been able to apply a fix, you should now be able to drill into the total amount without any display issues.

  • Dom1982's avatar
    Dom1982
    Experienced User
    4 months ago

    this is definitely a bug in the system wasnt like this a week ago, myob can you fix asap making it very hard to work on accounts 

  • Same thing happening to me, although I use the drill down all the time so I can track transactions coming through our linked Square account (online sales channel). Extremely frustrating, and cannot have been a deliberate decision. Please fix this as soon as you can.

  • kathavachat's avatar
    kathavachat
    Experienced Cover User
    4 months ago

    yes, the only way around it, is to run a General Ledger report for the account you need.

  • Exactly the same happening to me. Very frustrating, I rarely use this feature but right now have an important reason to do so and all I am getting is what you have shown above.