Forum Discussion

STHGroup's avatar
3 years ago

January Activity statement missing

When we go into lodge our January IAS online, it shows Sept, Oct, Nov, Dec then Feb - January is missing.

How can this be rectified, or do we have to go in a &  lodge manually through our portal?

 

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi STHGroup 

     

    Thank you for your post. When using the activity statements online, The details are retrieved from the ATO, and the forms to complete will appear on that page.

     

    If the statement is showing an unexpected reporting period that is not brought by a setting in the software, as it is populated from the ATO directly. You will need to contact the ATO for clarification on how to proceed.


    Please let me know if you have any further questions.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.