Payroll
I am attempting to record a payroll run for 7 March 2024 previously missed. I reach the point where I confirm the payroll ron, select "new Payroll run" however no pay records are recorded. Can you ...
Forum Discussion
Princess whilst it is good to get the March payroll enties done the remaining issue is that I work on MYOB in the Cloud and the payroll enties are not relected there.
How can we make this happen?
Colin
Hi Over-Boots,
Thank you for your response.
After reviewing your account, it appears that your file is hosted online. This means that any modifications you make to the file using the desktop version will automatically sync with the browser version. This is because the file is online, so any data you input via the desktop will be reflected in the browser version when you open the file on app.myob.com. To ensure that your data updates correctly, please ensure that you are accessing your file online when using the desktop version to input or alter data.
Feel free to post again if you need further assistance.
Cheers,
Princess
I recently restored MYOB and maybe the problem is that I am not in the Cloud.
What can I do to resolve this?
Colin
It looks like the file I have open is not in the Cloud.
On attempting to upload it I get the following attached message
Alternatively how can I access the current online file?
Colin
Hi Over-Boots,
In my understand based on the previous response, you seem to already have a file online and another file duplicate offline. This might be the reason you are not receiving the same data as the browser version. If you have the file already uploaded online, you wont need to re-upload it you need to just access it from the Online Library of your AccountRight.
Files that are offline can be found in the My Library tab, while files that are in the cloud can be accessed from the Online tab.
Let us know if you are still having experiencing the same issues after checking this.
Thanks,
Genreve
