Forum Discussion

MMAU's avatar
MMAU
Trusted Cover User
6 months ago
Solved

Payroll down?

Screenshot attached. Payroll down? We need to process pays. Please advise ASAP. We have tried multiple times, continue to receive this error. 

 

EDIT: Working now. 

  • Isaiah_C's avatar
    Isaiah_C
    6 months ago

    Hi MMAU,

     

    Thank you for letting me know. I'm glad that it's now working. If you have any additional concerns, please feel free to post in our Community Forum.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

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  • MMAU's avatar
    MMAU
    Trusted Cover User
    6 months ago

    Not working again. Screenshot attached. Network error when attempting next step with payroll. 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      6 months ago

      Hi MMAU,

       

      Thank you for the post and for letting us know your concern. We appreciate you for providing us a screenshot of the error, and I do apologize for the inconvenience it may have caused you. I'll be glad to help you with this. When you try to use other browsers, are you still receiving the error message?

       

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

      • MMAU's avatar
        MMAU
        Trusted Cover User
        6 months ago

        Yes same error with other browsers. We are trying to process our payroll urgently.