Forum Discussion

MMAU's avatar
MMAU
Trusted Cover User
2 years ago
Solved

Bank feeds still down

6 x days last sync, feeds not working. 

 

Yes, have tried resetting cache, logging out, in etc. All the basic steps. This issue is on MYOB backend. The issues have started to happen ever since the new dashboard rolled out. 

 

The developers need to not release changes until all bugs have been fixed and proper testing done. This new dashboard release has been riddled with bugs. 

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi MMAU 

     

    Thank you for the post. We are aware that some users have been unable to see their bank feed transactions. This has now been resolved and you should be able to see those transactions now.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi MMAU 

     

    Thank you for the post. We are aware that some users have been unable to see their bank feed transactions. This has now been resolved and you should be able to see those transactions now.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • MMAU's avatar
      MMAU
      Trusted Cover User
      2 years ago

      Yes all working now. Thank you.