Can't run my payrol

Just rung the 0508328283 number - once I finally got there to the right selection there was a recorded message saying there was an issue with running pays and that there were working on the issue but couldn't advise anymore than that - fingers crossed it is sorted today...

Hello again everyone
We know how important timely payroll completion is for your business and your teams, sorry again for the disruption this is causing you. This is our top priority.
We are completing some final testing on the fix for this and hope to see it released within the next 30mins.

Same here... very frustrating - has anyone tried the 0800 number?

Thanks so much for your help

Hi Stefanie, I've come across the same issue!  very annoying.  I emailed them with the error code, I'm guessing they would have been flooded with complaints/enquiries by now and will be working on resolving the issue.  Hopefully!!

Hi Stefanie....i am having the same issue and keep getting the " if problem persists"  Request ID: 092cc095-af31-4ba8-96f3-bc6b25dc5f6b.

but yep who can you talk to in person to repair the problem...its payday and the Guys wont be happy if they dont get paid today

Same issue here. So frustrating you can't talk to anyone at MYOB. Why can't they at least send out an alert to say there is an issue and they are working on it.

Guess I'll just log in later on to see if it's sorted.

Same issue here as well.  I tried rebooting the computer and nothing seems to work.  I was in the middle of the payrun (saved yesterday) and was updating it this afternoon and the error message started when I added sick leave to the employee.  I also noticed, that all the prior work I had done was not saved.  Hoping this is resolved asap as pay day is today :(.

Yep, this is VERY frustrating.  Come on MYOB we shouldn't be having this problem!!