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Tee23's avatar
Tee23
User
2 years ago

Trial Balance out of balance

Have found that our Trial Balance & Balance Sheet are out of balance by the same amount, going back a couple of years too. There is nothing in the Historical Balance Account & the opening balances are all correct. 

I've seen on previous post that it could be a file corruption issue?

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  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator
    2 years ago

    Hi Tee23 

     

    Thank you for your post. Welcome to the Community Forum.

    I would like you to do the following steps: 

     

    1. Backup the client file
    2. Go to the Setup Menu > Balances > Account Opening Balances
    3. Select an account with a $0 opening balance (note this account)
    4. Enter a $1 opening balance for this account and click ok
    5. Go back to Setup Menu > Balances > Account Opening Balances and remove the $1 balance to make it $0
    6. Click Ok
    7. Run your balance sheet again and it should now balance.

    If you've done this and it's still out of balance, please let me know and I'll be glad to help you further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

    • Tee23's avatar
      Tee23
      User
      2 years ago
      Thanyou for the suggestion but unfortunately it has corrected the issue.
      • Sean_DC's avatar
        Sean_DC
        MYOB Moderator
        2 years ago

        Hi Tee23 

         

        No worries. Thank you for letting me know. Kindly send the following details through private message so we can check further: 

         

        • Serial Number
        • Company File ID (Help >> About MYOB AccountRight)
        • Account Name (Company Name)
        • Your full name and email address
        • Screenshot or copy of Balance Sheet showing Out of Balance