Forum Discussion
Hi yanpin,
Thank you for raising your concern with us, and my apologies for the delay in response.
Please allow me to extend a warm welcome to the community forum! I hope you find it a valuable resource.
I cannot imagine how upsetting it is to experience intermittent issues with the Transaction journal, especially when it disrupts your workflow. Your patience and persistence in this matter are truly appreciated. While I can't pinpoint the exact cause of the issue right now, I want to assure you that I'm here to help. We can troubleshoot this by getting the diagnostic log and a screenshot of the exact error message to identify the cause of the issue. If you're still experiencing issues accessing the transaction journal, please don't hesitate to let me know.
Cheers,
Princess